Packages are generally dispatched within 2 days after receipt of payment and are shipped via South African Post Office or Courier with or without tracking and drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Return fees are for your cost. Returned good will only be refunded if it is still in its original condition and not been tampered with in any form.
Refunds are done within 7 days of return to allow for inspection and testing.